Privacy Policy

At HotTub.co.uk, we are committed to protecting the privacy of our users. This Privacy Policy outlines the information we collect, how it is used, and how we safeguard your personal data. By accessing or using our website, you agree to this Privacy Policy.

Information Collection and Use

  • Personal Information: We collect personal information, such as your name, email address, and billing information, when you make a purchase on our website or sign up for our newsletter.
  • Analytics Information: We use analytics tools to track the behavior of visitors on our website, such as which pages are visited, the time spent on the site, and the source of referral. This information is collected through the use of cookies and other technologies.
  • Customer Support: When you contact us for support, we may collect information related to your support request, such as your name, email address, and a description of the issue.

Information Sharing and Disclosure

  • Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, shipping, and customer support. These service providers are required to keep your information confidential and only use it to perform their specific functions.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the acquiring party.

Data Security

  • We use appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.
  • Your personal information is stored on secure servers and is accessible only by a limited number of individuals who have special access rights.
  • In the event of a data breach, we will notify affected users and take appropriate measures to secure the affected information.

Accessing and Updating Your Information

  • You have the right to request access to the information we hold about you and to request that it be updated or deleted. To do so, please email us at support@hottub.co.uk.

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. If we make any changes, we will update the Last Updated date above and post the updated policy on our website.

Contact Us

  • If you have any questions or concerns about our Privacy Policy or the information we collect, please contact us at support@hottub.co.uk.